The Power of Warranties

I recently had to return two key pieces of technology because of faulty parts. Thank goodness these two life saving pieces of equipment were covered by their warranties. My laptop is covered by the extended three year warranty that I purchased when I originally acquired it. My cellular telephone is covered by a manufacturer lifetime warranty.

For some unknown reason, my computer’s fan decided to quit spinning and cooling my computer. This caused my computer to overheat and shut down unexpectedly in order to protect itself. After talking to support staff over the telephone, they sent me a protective box with paid postage so I could safely return the computer. The technicians replaced the fan and sent it back to me. All expenses were prepaid by the warranty, who knows what the real bill would have totaled.

As for my cell phone, it is of a similar story. I primarily use my basic phone for three purposes; phone calls, texting, and personal calendar. My second function was heavily crippled by the faulty sensor beneath the pound button also known as the space button to any rabid text messenger. If you haven’t noticed, every word is concluded by a space. Without this button, texting is nothing but impossible. My cell phone manufacturer had much of the similar procedure as my lap top manufacturer. I was only inconvenienced roughly two days. I am just thankful I was not forced to sign a new contract and purchase a new phone. There is much to be said about the power of warranties!